Privacy Policy | Scoutbridge

PRIVACY POLICY (GDPR Compliant — Scoutbridge)

Scoutbridge (“we”, “us”, “our”) is committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR) and Swedish data protection laws.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.

1. Personal Data We Collect

A. Information you provide to us

When you purchase a service, contact us, or submit scouting material, we collect:

Full name
Email address
Phone number
Billing information
Player information (age, position, club, bio, etc.)
Match footage or highlight videos
Photos or written materials you upload
Any messages you send us

B. Information collected automatically

When you visit our website, we may collect:

IP address
Device information
Browser type
Usage data
Cookie data (analytics, preferences, marketing — based on your consent)

C. Payment information

Payments are handled securely by PayPal and/or Klarna.
We do not store or have access to your full payment card details.

2. Why We Collect Your Data (Legal Basis)

Under GDPR, we must have a legal basis for processing your personal data.

Scoutbridge processes data under the following legal bases:

A. Contract (Article 6(1)(b))

To provide you with the services you purchase (e.g., scouting report, highlight video).

B. Legal obligation (Article 6(1)(c))

To comply with accounting laws (e.g., storing invoices for 7 years).

C. Legitimate interest (Article 6(1)(f))

To improve services, ensure IT security, and provide customer support.

D. Consent (Article 6(1)(a))

For non-essential cookies and optional marketing communications.
You can withdraw consent at any time.

3. How We Use Your Data

We use your data to:

Provide, process, and deliver our services
Communicate with you regarding your order
Create highlight videos or scouting materials
Improve our website and services
Comply with financial and legal requirements
Manage customer support and inquiries
Prevent fraud and ensure secure payments

4. How Long We Store Your Data

We keep your personal data only for as long as necessary:

Service data: kept until delivery is completed + up to 12 months for quality assurance
Invoices & accounting records: 7 years (required by Swedish bookkeeping law)
Emails & messages: up to 24 months
Videos and footage: Deleted after delivery unless otherwise agreed
Cookie data: according to your browser settings or consent preferences

You may request deletion at any time unless we are legally required to retain the data.

5. Sharing Your Data

We do not sell your personal information.

We may share data with:

Payment processors: PayPal, Klarna
Hosting and IT providers (website hosting, email services)
Video editing platforms (if needed to process your footage)
Analytics tools (Google Analytics, Meta Pixel — only with consent)
Authorities if required by law (e.g., tax authority)

All providers follow GDPR or equivalent international protections.

6. International Transfers

Some of our service providers (e.g., PayPal, Google, Meta) may store data outside the EU/EEA.
When they do, transfers are protected by:

Standard Contractual Clauses (SCCs), or
Adequacy decisions recognized by the EU

This ensures your data remains secure.

7. Your GDPR Rights

You have the following rights:

✔ Right of access

Request a copy of your personal data.

✔ Right to rectification

Correct inaccurate or incomplete data.

✔ Right to erasure (“right to be forgotten”)

Request deletion of your data, unless we are legally required to keep it.

✔ Right to restrict processing

Ask us to stop using your data temporarily.

✔ Right to data portability

Receive your data in a structured, machine-readable format.

✔ Right to object

Object to processing based on legitimate interest or marketing.

✔ Right to withdraw consent

If processing is based on consent (e.g., cookies), you may withdraw it at any time.

8. Security Measures

We take appropriate technical and organizational measures to protect your personal data, including:

Encrypted storage
Secure servers
Access control
SSL/HTTPS protection
Limited access for necessary staff only

Despite this, no system can guarantee 100% security.

9. Contact Information

If you have questions about data protection or want to exercise your GDPR rights, contact us at:

📧 Email: info@scoutbridge.com
📞 Phone:
📮 Address: Fajunkaregatan

You also have the right to lodge a complaint with a supervisory authority:
Integritetsskyddsmyndigheten (IMY), Sweden

10. Updates to This Policy

We may update this Privacy Policy.
Any changes will be posted on our website with a new “Effective Date.”

COOKIE POLICY (Scoutbridge)

Effective date: [Insert date]

Scoutbridge uses cookies and similar technologies to ensure the website functions properly, analyze traffic, and improve the user experience.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They can be necessary for technical functionality or used for analytics and marketing.

2. Types of Cookies We Use

A. Necessary Cookies

These enable core website functions such as:

Loading the website
Checkout and payment processes
Secure login
Saving basic settings

These cookies do not require your consent.

B. Analytics Cookies (e.g., Google Analytics)

Used to understand how visitors use our website, including:

Number of visitors
Pages visited
Time spent on site
Click behavior

These cookies require your consent.

C. Marketing Cookies (e.g., Meta/Facebook Pixel)

Used for:

Advertising performance tracking
Audience creation
Personalized marketing